Volunteer Befriending Service

Carers high res 253-1We run a successful Volunteer Befriending Service supporting Adult Carers, Ex-Carers and isolated older people who are not in receipt of any other statutory funded packages of care. Our volunteer befriending service covers the London Boroughs of Bexley, Greenwich and Lewisham.

Carers and older people are particularly vulnerable to social isolation and loneliness owing to loss of friends and family, mobility or income. Social isolation and loneliness can have a detrimental effect on their health and well-being. Studies show that being lonely or isolated can impact on blood pressure, and is closely linked to depression.

The impact of loneliness and social isolation on an individual’s health and wellbeing has cost implications for health and social care services. Carers and older people  who may be isolated or lonely are more likely to visit their GP more frequently, present themselves at hospital or need social services in times of crisis, whereas a small amount of early intervention can prevent this.

We do this by providing a Volunteer Befriender who is matched to a person to provide companionship and emotional support, introduce them to social group activities which aims to help them widen their social circles. We also aim to help change social attitudes so that users of our befriending service become accepted and valued as full members of the community in their own right.

Please note: Our volunteer befrienders cannot undertake any regulated care tasks (personal care)

The eligibility criteria to access the befriending service is as follows:

  • live within our operating boroughs
  • have limited or no extended family support
  • receive no current funded support/ care packages from local authorities
  • have mobility or other physical impairments
  • who have recently undergone a traumatic experience
  • who need some form of emotional support or simply just want someone to talk to
  • who may have been discharged from hospital and require support in regaining confidence or adapting to life after a period away from home. .

As with all of our services, the befriending service is client led, non-judgmental, mutual, purposeful, and committed to offering and delivering a befriending service that meets the needs of the individual.

We are unable to take volunteer befriending referrals for people who have complex mental health needs.  If this is the case, please contact our main office number 01322 336086 as we may be able to support them through our core regulated services.imagesCAHNOJQJ

We are always looking to recruit Volunteer Befrienders with relevant skills and knowledge to provide the best possible matches to our clients.

If you would like to become a Volunteer Befriender or if you would like to make a referral please contact Lynda Munns, Volunteer Coordinator on 01322 336086 or 07903 043363, email l.munns@ccsel.org

Please click the link below to view our volunteer befriender leaflet.

Volunteer Befriender Leaflet

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